Shift Lead: Customer Experience & Operations

Carwashexpress; Millington (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading car wash service is seeking a Shift Lead in Millington, TN. The role requires strong customer service skills, operational oversight, and team leadership. Key responsibilities include ensuring customer satisfaction, directing vehicle operations, and leading the team during shifts. Candidates should be proactive in maintaining wash quality and safety standards. Ideal for those ready to drive performance and manage operational processes. Competitive compensation offered with opportunities for career growth.

Qualifications

• Must have strong customer engagement skills.
• Ability to lead and delegate tasks effectively.
• Experience in operations management and safety protocols.

Responsibilities

• Greet customers and provide a positive experience.
• Direct vehicles safely into the wash tunnel.
• Lead team during shifts and monitor performance.
• Inspect vehicles for quality assurance and report issues.

Skills

Customer Service

Team Leadership

Operational Oversight

Job description

A leading car wash service is seeking a Shift Lead in Millington, TN. The role requires strong customer service skills, operational oversight, and team leadership. Key responsibilities include ensuring customer satisfaction, directing vehicle operations, and leading the team during shifts. Candidates should be proactive in maintaining wash quality and safety standards. Ideal for those ready to drive performance and manage operational processes. Competitive compensation offered with opportunities for career growth.