Shift Lead - Car Wash Operations & Customer Experience

Take 5 Car Wash; Bartlett (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Take 5 Car Wash is seeking a hands-on team member to manage customer engagement, direct vehicle flow, and supervise shift operations at our Bartlett, TN location. The role involves educating customers on wash options, promoting memberships, and maintaining service quality in a fast-paced outdoor environment.

As a team leader, you will open/close shifts, delegate tasks, and address day-to-day operational challenges.

Qualifications

• Demonstrated leadership and ability to lead by example.
• Physically active and able to work outdoors.
• Reliable and punctual with strong work ethic.
• Experience in team leadership is a plus.

Responsibilities

• Greet customers and promote services.
• Direct vehicles into wash tunnel and prepare vehicles.
• Monitor operations and enforce safety protocols.
• Lead shifts and delegate tasks.
• Inspect vehicles for quality before and after wash.

Skills

Customer service

Leadership

Safety protocols

Team coordination

Job description

Take 5 Car Wash is seeking a hands-on team member to manage customer engagement, direct vehicle flow, and supervise shift operations at our Bartlett, TN location. The role involves educating customers on wash options, promoting memberships, and maintaining service quality in a fast-paced outdoor environment.

As a team leader, you will open/close shifts, delegate tasks, and address day-to-day operational challenges.