Shift Lead: Drive Smooth Shifts & Great Service

Express Wash Operations LLC; Fayetteville (AR); On-site; USD 14,000 - 20,000; Full time

Job summary

Take 5 Car Wash in Fayetteville, AR is seeking a Shift Lead to help ensure each shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and lead the team when management is not on-site to ensure both staff and customers are assisted.

As a Shift Lead, you will supervise opening and closing procedures, maintain wash quality, and escalate issues to leadership as needed while promoting a

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to lead a team and coordinate daily operations.
• Familiarity with safety and site standards.

Responsibilities

• Greet customers and explain services and memberships clearly.
• Promote memberships and offerings to drive sales.
• Lead shifts when management is not on-site and guide staff.
• Direct vehicles into wash, prep cars, and monitor equipment.
• Enforce safety protocols and address operational issues promptly.
• Inspect vehicles for wash quality and provide feedback for consistency.

Skills

Customer service

Team leadership

Operations coordination

Job description

Take 5 Car Wash in Fayetteville, AR is seeking a Shift Lead to help ensure each shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and lead the team when management is not on-site to ensure both staff and customers are assisted.

As a Shift Lead, you will supervise opening and closing procedures, maintain wash quality, and escalate issues to leadership as needed while promoting a