Shift Lead: Drive Smooth Shifts & Customer Experience

Carwashexpress; Monticello (MN); On-site; USD 13,776 - 19,699; Full time

Job summary

Take 5 Car Wash in Monticello, MN is seeking a Shift Lead to support daily operations and deliver a top-notch customer experience. You will engage with customers, guide vehicle flow, and uphold site standards while stepping in to lead the team when management is not on-site.

The role emphasizes opening/closing procedures, monitoring equipment, and ensuring wash quality through proactive feedback and teamwork.

Qualifications

• Customer-focused mindset and communication skills.
• Ability to lead and motivate a team during shifts.
• Commitment to safety protocols and quality standards.

Responsibilities

• Greet customers and deliver a positive, friendly experience.
• Direct vehicles through the wash and ensure proper prep for processing.
• Lead the shift in the absence of leaders and delegate tasks to teammates.
• Inspect vehicles for wash quality and report any issues to maintain Sparkle Assurance.

Skills

Customer engagement

Team leadership

Safety awareness

Operations support

Job description

Take 5 Car Wash in Monticello, MN is seeking a Shift Lead to support daily operations and deliver a top-notch customer experience. You will engage with customers, guide vehicle flow, and uphold site standards while stepping in to lead the team when management is not on-site.

The role emphasizes opening/closing procedures, monitoring equipment, and ensuring wash quality through proactive feedback and teamwork.