Shift Lead: Drive Service & Team Performance

Whistle Express Car Wash; Mount Pleasant (SC); On-site; USD 22,000 - 28,000; Full time

Job summary

Whistle Express Car Wash in Mount Pleasant, SC, is seeking a Shift Lead to set the standard on the lot. You’ll lead the crew when management isn’t on-site, run opening and closing procedures, and ensure a fast, safe, customer-focused wash experience.

The role is outdoors, fast-paced, and leadership-driven, with expectations to own the shift, maintain quality, and drive engagement through memberships and services.

Qualifications

• Experience leading a team or shift.
• Able to work outdoors in a fast-paced environment.
• Strong customer service and communication skills.

Responsibilities

• Greet customers and provide a positive experience.
• Educate customers on services and memberships to drive sales.
• Direct vehicles into wash, ensure proper positioning, and prep for washing.
• Monitor equipment and enforce safety protocols to protect guests and staff.
• Lead the team during shifts, delegating tasks and solving issues as they arise.
• Inspect vehicles for quality and report any wash or equipment issues.

Skills

Customer service

Leadership

Team coordination

Safety awareness

Job description

Whistle Express Car Wash in Mount Pleasant, SC, is seeking a Shift Lead to set the standard on the lot. You’ll lead the crew when management isn’t on-site, run opening and closing procedures, and ensure a fast, safe, customer-focused wash experience.

The role is outdoors, fast-paced, and leadership-driven, with expectations to own the shift, maintain quality, and drive engagement through memberships and services.