Shift Lead: Drive Fast-Paced Sub Shop Excellence

13251 Jersey Mike's River City; Jacksonville (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Jersey Mike's River City in Jacksonville, Florida is hiring a Shift Leader responsible for supporting management, leading crew, and ensuring high-quality customer service. The role involves coaching staff, managing daily operations, and maintaining food quality. Applicants must have a high school degree, relevant experience, and be at least 18 years old. This position offers a fast-paced work environment with the opportunity to lead a small team and provide excellent customer experiences.

Qualifications

• 1 year of quick-service restaurant experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching staff to deliver amazing customer service.
• Produce high quality food according to Jersey Mike’s standards.
• Lead by example for food quality and customer interaction.
• Manage and lead a crew of 2 to 5 people.

Skills

Customer service

Food quality standards

Communication

Team leadership

Cash handling

Education

High school degree or equivalent

Tools

Slicer

Job description

Jersey Mike's River City in Jacksonville, Florida is hiring a Shift Leader responsible for supporting management, leading crew, and ensuring high-quality customer service. The role involves coaching staff, managing daily operations, and maintaining food quality. Applicants must have a high school degree, relevant experience, and be at least 18 years old. This position offers a fast-paced work environment with the opportunity to lead a small team and provide excellent customer experiences.