Shift Lead: Customer Service & Store Ops

CVS Health; Vidalia (GA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health in Vidalia, GA is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff in the absence of a manager, ensure opening/closing procedures, and maintain a positive shopping experience for all CVS customers.

The role emphasizes supervision, merchandising, and effective communication with management and crews, with a flexible schedule including early mornings, overnights, and weekends.

Qualifications

• Required: deductive reasoning, analytical skills and computer skills.
• Required: advanced communication and supervision skills.
• Required: ability to work a flexible schedule including early morning, overnight and weekend shifts, and to respond to urgent store issues.

Responsibilities

• Lead store operations in absence of manager or Operations Supervisor.
• Collaborate with store management and crews to drive store execution.
• Supervise team by assigning, directing and following up on tasks.
• Communicate information effectively between management and staff.
• Assist customers with questions, problems and complaints to maintain service quality.
• Promote CVS customer service culture and acknowledge customers.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health in Vidalia, GA is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff in the absence of a manager, ensure opening/closing procedures, and maintain a positive shopping experience for all CVS customers.

The role emphasizes supervision, merchandising, and effective communication with management and crews, with a flexible schedule including early mornings, overnights, and weekends.