Shift Lead - Customer Service & Sales Coach

Paycom - ATS; Chattanooga (TN); On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Team environment

Career advancement

401K match

Medical insurance

Dental insurance

Vision insurance

Job summary

ModWash in Hixson, TN is seeking a Full-Time Customer Service Associate to deliver stellar service and drive membership sales. You will greet guests, present packages, and guide them through options while maintaining a clean, safe site.

The role requires flexibility for evenings and weekends, with paid training and opportunities for advancement. You will work outdoors in all weather, assist with opening/closing duties, and help keep facilities and equipment in top condition while supporting a

Qualifications

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service and greet customers with a smile.
• Actively sell ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with team to meet sales goals.
• Open and close site responsibilities and maintain service standards.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee productivity, breaks and safety of all employees.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Team motivation

Education

Basic high school education

Tools

POS systems

Job description

ModWash in Hixson, TN is seeking a Full-Time Customer Service Associate to deliver stellar service and drive membership sales. You will greet guests, present packages, and guide them through options while maintaining a clean, safe site.

The role requires flexibility for evenings and weekends, with paid training and opportunities for advancement. You will work outdoors in all weather, assist with opening/closing duties, and help keep facilities and equipment in top condition while supporting a