Shift Lead: Customer Service & Operations

GPM Investments; Crozet (VA); On-site; USD 19,630 - 22,386; Full time

Job summary

GPM Investments, LLC is hiring a Shift Lead in Crozet, VA. The role is full-time with daily shifts including morning, day, and evening. The position pays a competitive hourly rate and requires excellent customer service and cash handling skills.

The Shift Lead will oversee sales, assist with training, and ensure store standards. Candidates must pass background and pre-employment checks and be at least 18 years old in many states.

Qualifications

• Must be able to greet customers and provide friendly, efficient service.
• Strong cash handling and point-of-sale (POS) familiarity.
• Ability to read and follow store procedures and price books.

Responsibilities

• Greet customers entering the store and provide friendly, efficient service.
• Ring up sales via electronic cash register, handle money and provide correct change.
• Assist with shift change by counting cash in the drawer at start and end of shift.
• Use equipment to process money orders, card payments, checks, and lottery sales.
• Handle age-restricted sales with proper identification checks.
• Stock shelves, rotate stock and price merchandise according to price book.
• Maintain cleanliness and sanitation of equipment and store areas.
• Monitor cash levels and security procedures during shift.

Skills

Customer service

Cash handling

Basic math

English literacy

Job description

GPM Investments, LLC is hiring a Shift Lead in Crozet, VA. The role is full-time with daily shifts including morning, day, and evening. The position pays a competitive hourly rate and requires excellent customer service and cash handling skills.

The Shift Lead will oversee sales, assist with training, and ensure store standards. Candidates must pass background and pre-employment checks and be at least 18 years old in many states.