Shift Lead — Customer-First Store Ops

Jimmy John's; United States; On-site; USD 30,000 - 40,000; Full time

Job summary

Jimmy John's is seeking an individual to assist the General Manager in store operations during scheduled shifts. Your role will involve directing employees, executing store systems, and maintaining high customer service standards even during peak hours. You will also play a crucial part in training new staff members.

The ideal candidate should have strong interpersonal skills, be at least 18 years old, and work effectively in a team setting. Join us to help maintain our commitment to outstanding service.

Qualifications

• Ability to direct the work of others.
• Ability to work in a team.
• Strong interpersonal skills.
• At least 18 years of age.

Responsibilities

• Directing employees to complete tasks and to various work stations.
• Executing store systems and procedures during shifts.
• Following all operational procedures, including cash handling.
• Maintaining a calm exterior presence during periods of high volume.
• Delivering outstanding customer service to all customers.
• Assisting with new employee training.

Skills

Directing the work of others

Teamwork

Strong interpersonal skills

Job description

Jimmy John's is seeking an individual to assist the General Manager in store operations during scheduled shifts. Your role will involve directing employees, executing store systems, and maintaining high customer service standards even during peak hours. You will also play a crucial part in training new staff members.

The ideal candidate should have strong interpersonal skills, be at least 18 years old, and work effectively in a team setting. Join us to help maintain our commitment to outstanding service.