Shift Lead - Customer Experience & Team Leadership

Taco Bell; West Lafayette (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Taco Bell in West Lafayette, IN is seeking a Shift Lead to support the Restaurant General Manager by running daily shifts, ensuring food quality and service standards, and guiding Team Members to complete duties safely.

The role emphasizes solving customer concerns with a smile, providing constructive feedback, and maintaining cash, security, inventory and labor procedures in a fast-paced environment.

Qualifications

• Experience leading teams in a fast-paced service setting.
• Ability to resolve customer concerns with a positive attitude.
• Understanding of food safety and quality standards.

Responsibilities

• Support the Restaurant General Manager by running shifts and ensuring Taco Bell standards.
• Ensure Team Members complete all assigned duties and serve safe, quality food.
• Create a safe work environment for staff and customers.
• Provide feedback to Team Members and resolve issues promptly.
• Follow cash, security, inventory and labor policies and procedures.

Skills

Team leadership

Problem solving

Customer service

Food safety

Job description

Taco Bell in West Lafayette, IN is seeking a Shift Lead to support the Restaurant General Manager by running daily shifts, ensuring food quality and service standards, and guiding Team Members to complete duties safely.

The role emphasizes solving customer concerns with a smile, providing constructive feedback, and maintaining cash, security, inventory and labor procedures in a fast-paced environment.