Shift Lead — Customer Experience & Team Coach

Taco Bell; Sugar Land (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell's Sugar Land franchise is seeking a Shift Lead to support the Restaurant General Manager by running great work shifts and upholding Taco Bell standards. You will take ownership to solve problems, guide teammates and ensure friendly, safe, high-quality service.

Key duties include ensuring team members complete assigned duties, addressing customer concerns with a smile, and following cash, security, inventory and labor policies.

Qualifications

• Support Restaurant General Manager by running great work shifts and meeting Taco Bell standards.
• Take ownership to solve problems, seek help when needed, and guide others.

Responsibilities

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.

Skills

Customer service

Communication

Problem solving

Team leadership

Job description

Taco Bell's Sugar Land franchise is seeking a Shift Lead to support the Restaurant General Manager by running great work shifts and upholding Taco Bell standards. You will take ownership to solve problems, guide teammates and ensure friendly, safe, high-quality service.

Key duties include ensuring team members complete assigned duties, addressing customer concerns with a smile, and following cash, security, inventory and labor policies.