Shift Lead - Customer Experience & Team Coach

Ontario Trillium Foundation; Bothell (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

Papa John's in Bothell, WA is looking for a Shift Leader to manage restaurant operations and ensure compliance with company standards. The ideal candidate will deliver high-quality products and outstanding customer service while supervising a motivated team. Key responsibilities include training staff, handling customer feedback, and maintaining safety standards. This role offers a chance for professional development within a vibrant team environment.

Qualifications

• Experience in managing restaurant operations and compliance with business practices.
• Strong communication skills to train and motivate team members.
• Ability to handle customer complaints professionally.

Responsibilities

• Ensure high-quality products and customer service delivery.
• Manage restaurant operations and compliance with policies.
• Supervise and train staff to maintain performance standards.

Skills

Operational skills

Customer service

Team supervision

Cash management

Job description

Papa John's in Bothell, WA is looking for a Shift Leader to manage restaurant operations and ensure compliance with company standards. The ideal candidate will deliver high-quality products and outstanding customer service while supervising a motivated team. Key responsibilities include training staff, handling customer feedback, and maintaining safety standards. This role offers a chance for professional development within a vibrant team environment.