Shift Lead: Customer Experience & Store Ops Leader

Walgreens Co.; Goodyear (AZ); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Goodyear, AZ seeks a store team member to support daily operations and customer experience. You will assist with opening/closing the store, handle cash and POS transactions, and maintain accurate pricing and inventory.

You will engage customers, resolve issues, and uphold Walgreens service standards throughout shifts. The role emphasizes teamwork, adherence to policies, and collaboration with management to ensure a smooth store day and safe operation of all required systems and

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Engages customers to deliver a distinctive and delightful experience.
• Assists with vendor deliveries and backdoor access as needed.
• Maintains accurate inventory and pricing, with proper signage and local compliance.

Skills

Leadership

Customer service

Cash handling

Education

PTCB certification or Pharmacy license

Tools

POS system

Job description

Walgreens Co. in Goodyear, AZ seeks a store team member to support daily operations and customer experience. You will assist with opening/closing the store, handle cash and POS transactions, and maintain accurate pricing and inventory.

You will engage customers, resolve issues, and uphold Walgreens service standards throughout shifts. The role emphasizes teamwork, adherence to policies, and collaboration with management to ensure a smooth store day and safe operation of all required systems and