Shift Lead: Customer Experience & Store Operations

Walgreens; Hardeeville (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hardeeville, SC is seeking a team member to open/close the store in the manager's absence, handle cash and assist customers with products and services. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory and displays.

Ideal candidates will have at least one year in a leadership or key holder role, fluency in English, and a commitment to policy compliance and customer care. Pharmacy certification may be required by state law.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of inventory control preferred.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and perform required cash handling.
• Process returns, refunds, cash drops, and provide change as requested.
• Deliver a distinctive and delightful customer experience.
• Greet customers, assist with products, and resolve issues to ensure satisfaction.
• Assist with vendor deliveries, backroom access, and pricing/signage updates.
• Maintain accurate inventory counts and stock organization.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Hardeeville, SC is seeking a team member to open/close the store in the manager's absence, handle cash and assist customers with products and services. The role emphasizes delivering a distinctive customer experience and maintaining accurate inventory and displays.

Ideal candidates will have at least one year in a leadership or key holder role, fluency in English, and a commitment to policy compliance and customer care. Pharmacy certification may be required by state law.