Shift Lead: Customer Experience & Store Operations

Walgreens; Brentwood (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in California is seeking a retail associate with leadership experience to support store operations and customer service. You will open/close the store, handle cash, manage inventory, and assist with vendor deliveries while ensuring compliance and a positive shopping experience.

The role emphasizes accurate cash handling, pricing, displays, and helping customers with product needs in a fast-paced environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains valid certification or license as required by state (PTCB/pharmacy license).

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring floor and stock room are ready.
• Complete cash drops, customer refunds, and voids; provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Hold store keys to open/close and assist with vendor deliveries.
• Register sales and track scanning errors, price verifications, and price changes.
• Assist with inventory counts, stock rotation, displays, and backroom organization.
• Ensure compliance with state and local laws for regulated products.

Skills

Leadership experience

Job description

Walgreens in California is seeking a retail associate with leadership experience to support store operations and customer service. You will open/close the store, handle cash, manage inventory, and assist with vendor deliveries while ensuring compliance and a positive shopping experience.

The role emphasizes accurate cash handling, pricing, displays, and helping customers with product needs in a fast-paced environment.