Shift Lead — Customer Experience & Operations

Kinney Drugs, Inc.; Bridgeport (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Kinney Drugs, Inc. is seeking a supervisory leader responsible for stepping in when store management is unavailable. The role includes supervising the crew, handling opening/closing duties, and resolving customer service issues to ensure smooth store operations.

The candidate should have a High School Diploma or GED, with AS degree or higher preferred, and 2+ years of related experience preferred. Drug test and regulatory training are part of employment requirements.

Qualifications

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.
• Preferred: 2+ years previous experience in related position.

Responsibilities

• Supervise crew in the absence of store management; assign, direct and follow up on activities.
• Represent management in resolving customer service issues.
• Complete mandatory and regulatory training programs.
• Carry out opening and closing procedures in the absence of store management.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Training compliance

Education

High School Diploma

AS Degree or Higher

Job description

Kinney Drugs, Inc. is seeking a supervisory leader responsible for stepping in when store management is unavailable. The role includes supervising the crew, handling opening/closing duties, and resolving customer service issues to ensure smooth store operations.

The candidate should have a High School Diploma or GED, with AS degree or higher preferred, and 2+ years of related experience preferred. Drug test and regulatory training are part of employment requirements.