Shift Lead — Customer Experience Captain

Workstream; Saraland (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Firehouse Subs is seeking part-time team members in Saraland, AL to join our family. You will serve as the face of the brand, assisting the General Manager in executing store operations during scheduled shifts and helping deploy team members to complete daily tasks.

Join us to deliver an exceptional guest experience, operate the register, maintain cleanliness, follow food safety guidelines, and support a fast casual environment.

Qualifications

• Must understand the importance of the customer experience.
• Ability to stand, bend, reach and work during assigned shifts.
• Capable of operating a cash register and handling cash transactions.
• Adhere to all food safety and security guidelines.

Responsibilities

• Assist the General Manager in executing store operations during scheduled shifts.
• Deploy team members and delegate tasks to complete daily systems and procedures with integrity.
• Foster an environment of teamwork and deliver an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Operate the cash register and manage cash transactions per policy.
• Maintain cleanliness of store, small wares, merchandise and equipment.

Skills

Customer service

Teamwork

Cash handling

Tools

Microsoft Office

Job description

Firehouse Subs is seeking part-time team members in Saraland, AL to join our family. You will serve as the face of the brand, assisting the General Manager in executing store operations during scheduled shifts and helping deploy team members to complete daily tasks.

Join us to deliver an exceptional guest experience, operate the register, maintain cleanliness, follow food safety guidelines, and support a fast casual environment.