Shift Lead

Firehouse Subs; Morgan Place (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Firehouse Subs is hiring part-time crew members to join our team in a fast-paced environment. You will be the face of Firehouse Subs on each shift, delivering friendly service and helping ensure a great customer experience.

As part of the team you will assist the General Manager with store operations, greet customers, process transactions, maintain cleanliness, and uphold food safety standards while providing an exceptional dining experience.

Qualifications

• Computer skills including some Microsoft software and register skills.
• Ability to stand, bend, reach and scoop through-out assigned shift.
• Ability to be mobile in walk‑in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Responsibilities

• Assist General Manager in executing store operations during scheduled shifts.
• Deploy team members and delegate tasks to complete daily systems and procedures with integrity.
• Act in accordance with Firehouse Subs' policies and procedures.
• Greet and thank every customer with a smile and eye contact.
• Deliver an exceptional customer and store experience.
• Execute quality store operations and maintain clean store, small wares, merchandise and physical plant.
• Operate cash register and handle cash transactions per policies.

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Sub's! Part‑time positions are available in most locations. Team members must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub’s.

This job contributes to Firehouse Sub's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity. The incumbent is responsible for acting in accordance with Firehouse Subs' policies and procedures.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk‑in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.