Shift Lead

Firehouse Subs; Saraland (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Firehouse Subs is seeking a part-time team member in Saraland, Alabama, to join our family. You will be the face of Firehouse Subs for guests and assist the General Manager with daily store operations during scheduled shifts.

You will greet customers, deliver an exceptional experience, operate the cash register, and help keep the store clean and safe. Flexibility and a teamwork mindset are essential for success in this role.

Qualifications

• Experience in customer service preferred.
• Ability to work in a fast-paced environment.
• Strong communication and teamwork skills.

Responsibilities

• Assist in store operations during scheduled shifts.
• Deliver an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Operate cash register and handle cash transactions.
• Adhere to all food, safety and security guidelines.
• Maintain cleanliness of store, equipment, and merchandise.
• Assist with operational tasks and delegate as needed.

Skills

Customer service

Teamwork

Cash handling

Communication skills

Tools

Microsoft Office

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! Part‑time positions are available in most locations. Team members must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Sub’s.

This job contributes to Firehouse Sub's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk‑in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non‑traditional locations.