Shift Lead: Craft Coffee, Team Growth & Service

Starbucks Corp.; Reynoldsburg (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Tuition coverage

401(k) with employer match

Paid parental leave

Job summary

Starbucks Corp. in Reynoldsburg, OH is seeking a shift supervisor to lead with craft and heart, delivering warm, welcoming experiences to customers and guiding a small team.

You will ensure compliance with store policies, coach beverage and food preparation, manage cash handling and safety, and foster relationships with the community while maintaining reliable attendance and flexible scheduling.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong communication and interpersonal skills.

Responsibilities

• Prepare and coach the preparation of beverages and food to standard recipes.
• Ensure store policies and standards, including cash handling and safety.
• Direct and coordinate tasks of two or more employees.
• Provide exceptional customer service and build relationships.
• Support scheduling and safety practices.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail environment knowledge

Attendance & reliability

Job description

Starbucks Corp. in Reynoldsburg, OH is seeking a shift supervisor to lead with craft and heart, delivering warm, welcoming experiences to customers and guiding a small team.

You will ensure compliance with store policies, coach beverage and food preparation, manage cash handling and safety, and foster relationships with the community while maintaining reliable attendance and flexible scheduling.