Shift Lead: Craft Coffee, Team Growth & Customer Joy

Starbucks Corp.; Los Angeles (CA); On-site; USD 2,755,000 - 3,582,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Parental leave

401(k) with company match

Tuition coverage

Job summary

Starbucks Corp. in Los Angeles is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store safety.

The role emphasizes coaching, quick learning, and strong communication to deliver consistent customer experiences and build relationships within the store team.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards, including quality beverages/food, cash handling and safety.
• Six months of experience in a customer-facing role.
• Coach the preparation of beverages/food to standard recipes, including modifications.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse for the community.
• Coach team members to prepare beverages/food to standard recipes.
• Ensure quality beverages/food and maintain store safety and security.
• Support scheduling and coverage to meet operating policies.

Skills

Direct others

Learn quickly

Oral communication

Interpersonal skills

Teamwork

Retail knowledge

Relationship building

Job description

Starbucks Corp. in Los Angeles is seeking a Shift Supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will guide team members, ensure quality beverages and food, and uphold store safety.

The role emphasizes coaching, quick learning, and strong communication to deliver consistent customer experiences and build relationships within the store team.