Shift Lead — Craft Coffee, Team Growth & Community

Starbucks Corp.; Virginia Beach (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Paid vacation

Holiday pay

Parental leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Virginia Beach to lead the team, craft quality beverages, and create a welcoming store environment where every guest feels at home.

You will coach partners, uphold safety and quality, manage time and tasks, and foster relationships with customers and the community. Starbucks offers extensive benefits and growth opportunities to partners.

Qualifications

• Regular attendance and punctuality.
• Flexible hours including mornings/evenings/weekends/holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• 6 months customer-facing experience.
• 6 months experience delegating tasks to others.
• Prepare and coach food and beverage prep to standard recipes or customer specs.

Responsibilities

• Lead shift operations and ensure quality beverages/food.
• Coach and delegate tasks to team members.
• Maintain store safety and security, and ensure clean environments.
• Deliver friendly, customer-focused service and resolve issues in real time.

Skills

Team leadership

Customer service

Effective communication

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Virginia Beach to lead the team, craft quality beverages, and create a welcoming store environment where every guest feels at home.

You will coach partners, uphold safety and quality, manage time and tasks, and foster relationships with customers and the community. Starbucks offers extensive benefits and growth opportunities to partners.