Shift Lead - Craft Coffee, Team Coaching, Flexible Hours

Starbucks Corp.; Santa Ana (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Tuition coverage via Starbucks College

401(k) employer match

Bean Stock equity program

Quarterly bonus opportunity

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, making each visit a welcoming moment for the community. You will oversee beverage and food preparation to standard recipes and coach a team to deliver exceptional service.

The role requires reliable attendance, flexible hours, and strong communication to maintain safety and store policies while driving a positive partner experience. Benefits are extensive.

Qualifications

• Six months of customer-facing experience.
• Ability to coach and prep beverages/food to standard recipes.
• Ability to delegate tasks and coordinate team members.
• Knowledge of store policies, cash handling and safety.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food offerings to standard recipes.
• Coach and supervise team members during shifts.
• Uphold store safety, security, and company policies.

Skills

Attendance & punctuality

Flexible scheduling

Customer service

Food & beverage prep

Team leadership

Cash handling

Safety & security

Communication

Interpersonal skills

Retail environment knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, making each visit a welcoming moment for the community. You will oversee beverage and food preparation to standard recipes and coach a team to deliver exceptional service.

The role requires reliable attendance, flexible hours, and strong communication to maintain safety and store policies while driving a positive partner experience. Benefits are extensive.