Shift Lead: Craft Coffee, Team Coach, Flexible Hours

Starbucks Corp.; Franklin (WI); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

Paid time off

401(k) with employer match

Tuition assistance

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company in Wisconsin is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide ongoing training, maintain beverage and food quality, and manage store safety during your shift.

The role emphasizes strong customer service, team leadership, and adaptability to busy environments. Starbucks offers comprehensive benefits and opportunities for growth.

Qualifications

• Maintain regular and consistent attendance and punctuality
• Flexible hours including mornings, evenings, weekends, nights, holidays
• Ensure quality beverages and food, cash handling, store safety and security
• Six months in customer-facing role with interaction and fulfillment of requests
• Prepare beverages/food to standard recipes or customized requests
• At least six months experience delegating tasks to others or coordinating two or more staff

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space
• Supervise team and delegate tasks to ensure smooth service
• Maintain quality beverage and food standards and store safety
• Provide excellent customer service and resolve issues promptly

Skills

Leadership

Customer service

Communication

Teamwork

Attendance & punctuality

Flexibility

Cash handling

Food & beverage preparation

Mentoring/coaching

Job description

Starbucks Coffee Company in Wisconsin is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide ongoing training, maintain beverage and food quality, and manage store safety during your shift.

The role emphasizes strong customer service, team leadership, and adaptability to busy environments. Starbucks offers comprehensive benefits and opportunities for growth.