Shift Supervisor: Craft Coffee Lead

Starbucks Corp.; Delafield (WI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Short-term and long-term disability

401(k) retirement plan with employer 1

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Delafield, Wisconsin is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction builds a welcoming community hub.

You will coach crew, maintain quality beverages and food to standard recipes, manage tasks, and uphold safety and store policies while supporting flexible hours and part-time or full-time opportunities. This role emphasizes teamwork, reliability, and customer care.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.
• Six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Ability to direct the work of others.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space for customers and the community.
• Oversee beverage and food quality and safety, ensuring policies are followed.
• Coach team, delegate tasks, and coordinate work among staff.
• Maintain store policies, safety standards, and a positive guest experience.

Skills

Team leadership

Customer service

Effective communication

Interpersonal skills

Cash handling

Food and beverage prep

Adaptability

Job description

Starbucks Corp. in Delafield, Wisconsin is seeking a Shift Supervisor to lead with craft and heart, ensuring every cup and interaction builds a welcoming community hub.

You will coach crew, maintain quality beverages and food to standard recipes, manage tasks, and uphold safety and store policies while supporting flexible hours and part-time or full-time opportunities. This role emphasizes teamwork, reliability, and customer care.