Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Westerville (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage – Starbucks College

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor at our Westerville, OH location. You will lead with craft and heart to ensure high standards of beverage quality, food safety, and customer service while guiding team members through busy shifts.

This role emphasizes coaching, delegation to two or more teammates, maintaining attendance and punctuality, and adapting to flexible hours including mornings and holidays. Partners receive comprehensive benefits and growth opportunities.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies, quality beverages/food, cash handling and safety standards.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customized as needed.
• At least six months experience delegating tasks to others or coordinating two or more employees.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming to the community.
• Direct the work of team members to ensure smooth operations.
• Coach and develop staff to maintain service quality and efficiency.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor at our Westerville, OH location. You will lead with craft and heart to ensure high standards of beverage quality, food safety, and customer service while guiding team members through busy shifts.

This role emphasizes coaching, delegation to two or more teammates, maintaining attendance and punctuality, and adapting to flexible hours including mornings and holidays. Partners receive comprehensive benefits and growth opportunities.