Shift Lead - Craft Coffee, Lead Team, Grow Impact

Starbucks Corp.; Townsend (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with employer match

Paid vacation

Parental leave

Education benefits

Job summary

Starbucks Corp. in Townsend, MA seeks a shift manager to lead store operations, mentor partners, and ensure every guest leaves satisfied. You will manage daily workflow, coach team members, and uphold service standards in a fast-paced environment.

The role emphasizes hands-on leadership with a focus on guest experience and store performance. The position rewards a customer-centric mindset, teamwork, and ownership of results, alongside comprehensive benefits, tuition support, and a 401(k) plan.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Skills

Retail management

Customer service

Team leadership

Coaching

Problem solving

Job description

Starbucks Corp. in Townsend, MA seeks a shift manager to lead store operations, mentor partners, and ensure every guest leaves satisfied. You will manage daily workflow, coach team members, and uphold service standards in a fast-paced environment.

The role emphasizes hands-on leadership with a focus on guest experience and store performance. The position rewards a customer-centric mindset, teamwork, and ownership of results, alongside comprehensive benefits, tuition support, and a 401(k) plan.