Shift Lead: Craft Coffee & Guest Experience

Starbucks Corp.; Spring Hill (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long-term Disability

Parental Leave

Paid Vacation

401(k) Match

Tuition Assistance

Stock Program

Holiday Pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a high‑performing team and uphold our craft in a welcoming neighborhood café. You will coach, schedule, and guide partners to deliver quality beverages and food while maintaining store standards and safety.

Join a team that values growth, benefits, and a supportive culture. You will coordinate tasks, communicate effectively, and serve customers with warmth and efficiency in a fast-paced environment.

Qualifications

• Maintain regular attendance and punctuality, with/without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, and holidays.
• Meet store policies, provide quality beverages/food, cash handling, and store safety.
• Six months of customer-facing experience.
• At least six months experience delegating tasks to others.

Responsibilities

• Direct the work of others and coach team members to standard recipes.
• Ensure quality beverages and food, maintain cleanliness, and uphold safety.
• Lead shifts with craft and heart to create a welcoming space for the community.
• Coordinate tasks among employees and support smooth store operations.

Skills

Customer service

Attendance & punctuality

Flexible hours

Cash handling

Team leadership

Communication skills

Retail environment knowledge

Interpersonal skills

Staff coordination

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a high‑performing team and uphold our craft in a welcoming neighborhood café. You will coach, schedule, and guide partners to deliver quality beverages and food while maintaining store standards and safety.

Join a team that values growth, benefits, and a supportive culture. You will coordinate tasks, communicate effectively, and serve customers with warmth and efficiency in a fast-paced environment.