Shift Lead - Craft Coffee & Customer Joy

Starbucks Corp.; Lake Road (TN); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will guide a team, coach partners, and maintain quality beverages and food while upholding safety and cash-handling standards.

The role requires strong communication, the ability to train others, and a commitment to reliable attendance and flexible hours, including early mornings, evenings, weekends, and holidays.

Qualifications

• 6+ months experience in a role interacting with customers and fulfilling requests.
• Experience coaching or directing others in a fast-paced setting.
• Ability to train and prepare beverages/food to standard recipes.

Responsibilities

• Lead store operations with craft and heart to make a welcoming space.
• Direct and coordinate tasks of team members during shifts.
• Ensure quality beverages and food, cash handling, and store safety.
• Support growth and development of partners through coaching and feedback.

Skills

Attendance & punctuality

Flexible hours

Guest service

Coaching & training

Delegation

Team leadership

Communication

Retail environment

Interpersonal skills

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead store operations with craft and heart, ensuring a welcoming space for the community. You will guide a team, coach partners, and maintain quality beverages and food while upholding safety and cash-handling standards.

The role requires strong communication, the ability to train others, and a commitment to reliable attendance and flexible hours, including early mornings, evenings, weekends, and holidays.