Shift Lead - Craft Coffee & Customer Experience

Starbucks Corp.; Lenoir (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Tuition coverage

Paid time off

Partner perks

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and consistent beverage quality for every guest. You will train partners, delegate tasks, manage cash handling, and uphold safety standards while working flexible hours across early mornings, evenings, weekends and holidays.

This role comes with comprehensive benefits including medical, dental, vision, 401(k) with employer match, tuition coverage, paid time off and other partner

Qualifications

• Attendance and punctuality required with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Adherence to store policies and safety standards.
• 6+ months customer-facing experience.
• Ability to coach food/beverage prep to standard recipes.

Responsibilities

• Direct the work of team members and delegate tasks.
• Prepare and coach the preparation of beverages and food items.
• Maintain quality and accuracy in cash handling and transactions.
• Support store safety and security procedures.

Skills

People leadership

Fast learner

Communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Tools

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and consistent beverage quality for every guest. You will train partners, delegate tasks, manage cash handling, and uphold safety standards while working flexible hours across early mornings, evenings, weekends and holidays.

This role comes with comprehensive benefits including medical, dental, vision, 401(k) with employer match, tuition coverage, paid time off and other partner