Shift Lead — Craft Coffee & Community

Starbucks Corp.; Florida; On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community and consistent product quality. You will guide team members, model excellent service, and uphold store standards from opening to closing.

The role requires flexibility across early mornings, evenings, weekends, and holidays, with a focus on training, coaching, and maintaining safety and efficiency in busy service periods.

Qualifications

• 6+ months of experience in a role requiring constant customer interaction.
• Experience delegating tasks to two or more employees is preferred.
• Ability to coach and prepare beverages and foods to standard recipes or customized for customers.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct and coach team to ensure quality beverages, food, and customer service.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Customer interaction

Team leadership

Food & beverage prep

Cash handling

Communication

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team with craft and heart, ensuring a welcoming space for the community and consistent product quality. You will guide team members, model excellent service, and uphold store standards from opening to closing.

The role requires flexibility across early mornings, evenings, weekends, and holidays, with a focus on training, coaching, and maintaining safety and efficiency in busy service periods.