Shift Lead: Craft Coffee & Community

Starbucks; Columbus (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Paid vacation

Sick time

Holiday pay

Disability benefits

Life insurance

Job summary

Starbucks Coffee Company in Columbus, IN is seeking a shift supervisor who leads with craft and heart to create a welcoming space for the community. You will oversee daily operations, ensure quality beverages and foods, and coach team members to deliver exceptional service.

This role requires flexible hours, strong communication, and the ability to train others. As a Starbucks partner you gain access to comprehensive benefits, growth opportunities, and a supportive culture.

Qualifications

• Six months of customer-facing experience.
• Able to work flexible hours including nights and holidays.
• Passion for crafting quality beverages and food to recipes.
• Experience delegating tasks to a small team.
• Strong communication and teamwork abilities.

Responsibilities

• Lead shift operations and ensure a welcoming store environment.
• Prepare beverages and foods to standard recipes or customized for customers.
• Coach and delegate tasks to teammates to maintain efficiency.
• Maintain store safety, cleanliness, and cash handling procedures.
• Deliver exceptional customer service and resolve issues promptly.

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Fast learner

Attention to detail

Education

High school diploma

Tools

POS systems

Cash handling

Job description

Starbucks Coffee Company in Columbus, IN is seeking a shift supervisor who leads with craft and heart to create a welcoming space for the community. You will oversee daily operations, ensure quality beverages and foods, and coach team members to deliver exceptional service.

This role requires flexible hours, strong communication, and the ability to train others. As a Starbucks partner you gain access to comprehensive benefits, growth opportunities, and a supportive culture.