Shift Lead - Craft Coffee & Team Coach

Starbucks Corp.; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer?1

Tuition coverage under Starbucks Plan

Paid vacation and holidays

Job summary

Starbucks Corp. in Indianapolis seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and maintaining quality beverages and food per standards. You will coach team members, manage shift operations, and uphold store policies, cash handling, and safety.

This role offers growth opportunities and comprehensive benefits. The position expects flexible hours, including early mornings, evenings, weekends and holidays, with competitive partner perks such as

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others or coordinating two or more employees.
• Ability to direct work and coach others; strong communication and teamwork.

Responsibilities

• Lead shift operations with craft and heart to ensure a welcoming Starbucks environment.
• Coach and develop partners to meet quality beverage/food standards and customer requests.
• Uphold store policies, safety, cash handling, and security during shifts.
• Collaborate with the team to deliver a positive customer experience and reliable operations.

Skills

Staff leadership

Customer service

Communication

Teamwork

Flexibility

Cash handling

Safety & policy adherence

Job description

Starbucks Corp. in Indianapolis seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and maintaining quality beverages and food per standards. You will coach team members, manage shift operations, and uphold store policies, cash handling, and safety.

This role offers growth opportunities and comprehensive benefits. The position expects flexible hours, including early mornings, evenings, weekends and holidays, with competitive partner perks such as