Shift Lead: Craft Coffee, Coach & Community

Starbucks Corp.; Billings (MT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan (company match)

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a high-performing team in a busy coffeehouse, ensuring every beverage and food item meets quality standards. You will coach partners, manage daily operations, and maintain a welcoming store environment for customers.

As a Starbucks partner, you’ll access comprehensive benefits, growth opportunities, and a supportive culture. This role emphasizes teamwork, exceptional service, and a craft-focused approach to delivering memorable

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies including quality beverages and food, cash handling, and safety, with or without accommodations.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customized for customers.
• At least six months of experience delegating tasks to others.

Responsibilities

• Direct a team to prepare beverages and food to standard recipes.
• Ensure consistency and quality in every coffee beverage and food item.
• Coach and delegate tasks to team members to maintain service levels.

Skills

Directing others

Customer service

Communication

Teamwork

Retail knowledge

Flexibility

Tools

POS system

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a high-performing team in a busy coffeehouse, ensuring every beverage and food item meets quality standards. You will coach partners, manage daily operations, and maintain a welcoming store environment for customers.

As a Starbucks partner, you’ll access comprehensive benefits, growth opportunities, and a supportive culture. This role emphasizes teamwork, exceptional service, and a craft-focused approach to delivering memorable