Shift Lead - Coffee Shop Team Coach

Starbucks Corp.; San Rafael (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid time off

Stock program

Annual bonus

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, coach teammates, and deliver the Starbucks experience to every customer. You will ensure quality beverages and food, manage cash handling, and uphold safety standards in a fast-paced environment.

Qualifications include 6 months of customer-service experience, ability to delegate, strong communication, and teamwork. Flexibility for varied shifts, including mornings, evenings, weekends, and holidays, is required.

Qualifications

• Six (6) months of experience in a position requiring regular interaction with customers and fulfilling requests.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Oversee daily store operations and support shift teammates.
• Uphold policies, food safety, cash handling, and store security.

Skills

Customer interaction

Team leadership

Communication

Cash handling

Food & beverage prep

Safety and security

Interpersonal skills

Retail environment knowledge

Attendance & punctuality

Flexibility

Tools

POS systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily store operations, coach teammates, and deliver the Starbucks experience to every customer. You will ensure quality beverages and food, manage cash handling, and uphold safety standards in a fast-paced environment.

Qualifications include 6 months of customer-service experience, ability to delegate, strong communication, and teamwork. Flexibility for varied shifts, including mornings, evenings, weekends, and holidays, is required.