Shift Lead & Coffee Craft Mentor

Starbucks Corp.; San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a store team with craft and heart. You will ensure quality beverages, supervise peers, and keep the store welcoming for the community. Strong communication and teamwork are essential to delivering a great guest experience.

The role emphasizes quick learning, safety, and consistent service while supporting store policies and a positive partner environment.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to learn quickly and follow policies.
• Good communication and interpersonal skills.

Responsibilities

• Provide quality beverages and food products to customers.
• Coach and supervise shift staff to follow recipes and standards.
• Maintain store safety and security and cash handling accuracy.
• Uphold store operating policies and standards.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Flexibility

Attention to detail

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a store team with craft and heart. You will ensure quality beverages, supervise peers, and keep the store welcoming for the community. Strong communication and teamwork are essential to delivering a great guest experience.

The role emphasizes quick learning, safety, and consistent service while supporting store policies and a positive partner environment.