Shift Lead & Coffee Craft Mentor

Starbucks Corp.; Monrovia (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) retirement plan with employer 4

Tuition coverage

Paid vacation

Health insurance

Job summary

Starbucks Corp. in California seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, coach on beverage/food prep, and ensure compliance with safety and store policies.

The role emphasizes attendance, flexible hours, and delivering high-quality products while building lasting customer relationships in a fast-paced environment.

Qualifications

• Six months of experience in a role requiring constant customer interaction and fulfilling requests.
• Ability to coach and prepare beverages and food to standard recipes or customer specifications.
• Ability to delegate tasks to two or more employees and coordinate their work.

Responsibilities

• Direct and supervise team members to ensure quality beverages and food.
• Coach team on standard recipes and custom requests, adjusting ingredients as needed.
• Maintain store policies on cash handling, safety and security.
• Build relationships with customers and provide a welcoming service.
• Lead by craft and heart to brighten the customer experience.

Skills

Direct work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Attendance & punctuality

Job description

Starbucks Corp. in California seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, coach on beverage/food prep, and ensure compliance with safety and store policies.

The role emphasizes attendance, flexible hours, and delivering high-quality products while building lasting customer relationships in a fast-paced environment.