Shift Lead: Coffee Craft & Community Builder

Starbucks Corp.; Phoenix (AZ); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition assistance

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach team members, and maintain quality beverages and customer service in a high-volume environment.

You will ensure store policies, safety, and cash handling while creating a welcoming atmosphere for guests in our Phoenix location. The role emphasizes teamwork, effective communication, and a passion for preparing beverages to specification, with opportunities for growth and access to comprehensive benefits for partners and

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Prepare beverages and food to standard recipes or customer specifications.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space for customers.
• Supervise and coach team members to ensure quality beverages and food.
• Ensure cash handling, store safety, and policy compliance.
• Foster teamwork and strong relationships with customers and partners.

Skills

Leadership

Customer service

Teamwork

Effective communication

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, coach team members, and maintain quality beverages and customer service in a high-volume environment.

You will ensure store policies, safety, and cash handling while creating a welcoming atmosphere for guests in our Phoenix location. The role emphasizes teamwork, effective communication, and a passion for preparing beverages to specification, with opportunities for growth and access to comprehensive benefits for partners and