Shift Lead Cashier (Flexible Schedule)

Pilot Company; LaSalle (IL); On-site; USD 42,981,000 - 56,250,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a front-line associate to process merchandise and fuel transactions at our travel centers. You will lead a shift of cashiers, process diverse payments, and ensure guests receive efficient, friendly service at all times.

We offer a range of benefits including a nationwide medical plan, retirement options, and tuition assistance. Weekly pay and flexible scheduling are also available to support a balanced lifestyle.

Qualifications

• Cash handling and customer service experience expected.
• Ability to lead one to two cashiers during shifts.
• Familiarity with store policies on restricted merchandise and safety practices.

Responsibilities

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco).
• Maintain an organized and clean work area.
• Use suggested selling methods to promote and sell products.
• Ensure quality service is delivered to every guest.
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management.
• Determine break schedules and team member placement during shift.
• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.

Skills

Cash handling

Customer service

Shift leadership

Job description

Pilot Company is seeking a front-line associate to process merchandise and fuel transactions at our travel centers. You will lead a shift of cashiers, process diverse payments, and ensure guests receive efficient, friendly service at all times.

We offer a range of benefits including a nationwide medical plan, retirement options, and tuition assistance. Weekly pay and flexible scheduling are also available to support a balanced lifestyle.