Shift Lead: Cash & Kitchen Ops for Great Guest Experience

Pilot Companies; Russellville (KY); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Pilot Companies in Russellville, KY is seeking a qualified Shift Lead to oversee guest transactions and kitchen operations for a Wingstop-branded location. You will ensure accurate cash handling, fast service, and high-quality food while delivering an outstanding guest experience.

Ideal candidates bring POS system experience, basic computer skills, and strong communication. You will balance registers, manage daily inventory, resolve complaints, and coach staff to follow company standards and

Formación

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Ability to effectively resolve complaints.

Responsabilidades

• Balancing and assigning cash registers.
• Daily inventory.
• Good communications skills.
• Processing returns and refunds and resolving customer complaints.
• Ensuring cashiers are Upselling and providing great customer service.
• Maintaining a sanitized and well-organized kitchen.
• Ensure all food is of the best quality.
• Making sure all employees are doing their assigned task.
• Make sure the store is up to Wingstop Inspections standards.
• Following all company policies.

Conocimientos

Cash handling

POS system experience

Communication skills

Multitasking

Educación

Herramientas

POS systems

Cash registers

Descripción del empleo

Pilot Companies in Russellville, KY is seeking a qualified Shift Lead to oversee guest transactions and kitchen operations for a Wingstop-branded location. You will ensure accurate cash handling, fast service, and high-quality food while delivering an outstanding guest experience.

Ideal candidates bring POS system experience, basic computer skills, and strong communication. You will balance registers, manage daily inventory, resolve complaints, and coach staff to follow company standards and