Shift Lead: Car Wash Ops & Team Coach

Express Wash Operations LLC; Collierville (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Take 5 Car Wash in Collierville, TN is seeking a hands-on Site Supervisor to lead daily operations, engage customers, and ensure fast, friendly service at the wash. You will greet guests, answer questions about features and memberships, promote offerings, and educate on wash packages while keeping safety and quality at the forefront.

You’ll direct vehicles into the wash, inspect for quality, manage opening/closing procedures, and support the team to resolve issues quickly.

Qualifications

• Greet customers and provide a positive, friendly experience.
• Answer questions about services, wash options, and memberships.
• Lead the team during shifts and delegate tasks.
• Inspect vehicles and ensure wash quality and safety.

Responsibilities

• Greet customers and promote memberships to drive engagement.
• Direct vehicles safely into the wash and prepare them for cleaning.
• Monitor equipment and report issues promptly.
• Open and close site procedures, lead shifts, and resolve issues.
• Maintain Sparkle Assurance and improve wash quality continually.

Skills

Customer engagement

Operations

Team leadership

Attention to detail

Job description

Take 5 Car Wash in Collierville, TN is seeking a hands-on Site Supervisor to lead daily operations, engage customers, and ensure fast, friendly service at the wash. You will greet guests, answer questions about features and memberships, promote offerings, and educate on wash packages while keeping safety and quality at the forefront.

You’ll direct vehicles into the wash, inspect for quality, manage opening/closing procedures, and support the team to resolve issues quickly.