Shift Lead - Car Wash & Membership Advocate

MODWASH LLC; Clemson (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

MODWASH LLC is seeking a Key Holder to manage daily operations at a ModWash location in Clemson, SC. You will lead a team to sell memberships and packages while delivering an outstanding guest experience throughout all touchpoints.

You will educate customers on membership benefits, guide them to the best package, and ensure store standards, safety, and clean facilities. Evening and weekend availability is required.

Qualifications

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver outstanding customer service and greet customers with a smile, a wave, and a friendly attitude.
• Actively sell and present ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with the team to meet sales goals.
• Execute opening and closing site responsibilities and maintain site standards.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee productivity, breaks, and safety of all employees.
• Seek ways to continuously improve the business.
• Ensure compliance with laws and company policies.
• Maintain clean and presentable facilities.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Team motivation

Flexibility

Job description

MODWASH LLC is seeking a Key Holder to manage daily operations at a ModWash location in Clemson, SC. You will lead a team to sell memberships and packages while delivering an outstanding guest experience throughout all touchpoints.

You will educate customers on membership benefits, guide them to the best package, and ensure store standards, safety, and clean facilities. Evening and weekend availability is required.