Shift Lead - Clemson (SC0311) (72263)

MODWASH LLC; Clemson (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

MODWASH LLC is seeking a Key Holder to manage daily operations at a ModWash location in Clemson, SC. You will lead a team to sell memberships and packages while delivering an outstanding guest experience throughout all touchpoints.

You will educate customers on membership benefits, guide them to the best package, and ensure store standards, safety, and clean facilities. Evening and weekend availability is required.

Qualifications

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver outstanding customer service and greet customers with a smile, a wave, and a friendly attitude.
• Actively sell and present ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with the team to meet sales goals.
• Execute opening and closing site responsibilities and maintain site standards.
• Maintain on-site equipment and troubleshoot as needed.
• Oversee productivity, breaks, and safety of all employees.
• Seek ways to continuously improve the business.
• Ensure compliance with laws and company policies.
• Maintain clean and presentable facilities.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Team motivation

Flexibility

Job description

Be Bold. Be Kind. Be You.

Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!

Key Holders are responsible for the daily operations at a ModWash location with opening and closing site responsibilities. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand.You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.

What you’ll do :

• Deliver mind blowing customer service . Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guideand assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

What you’ll need :

• A passion for serving others .
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Qualifications

Physical Job Requirement s:

• Ability to work outdoors in all weather conditions and seasons
• Be on your feet for extended periods of time/ the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry, lift, push, pull, and move up to 25 pounds