Shift Lead, Car Wash - Flexible Hours + Free Washes

WashU Carwash; Berwyn (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free car washes

Commission on memberships

Flexible scheduling (24–40 hrs/week)

Job summary

WashU Car Wash is seeking a Shift Lead to oversee daily operations and support the team during shifts. This role focuses on maintaining efficiency, high-quality service, and a seamless customer experience in a fast-paced setting.

The position emphasizes leadership, training, and coordination to ensure smooth operation while promoting memberships and premium services. Flexible scheduling and on-site training are available.

Qualifications

• Strong leadership, communication, and interpersonal skills; supervisory experience preferred.
• Ability to work in a fast-paced, team-oriented environment with high service standards.
• Customer-focused mindset with professional issue resolution.
• Detail-oriented with accurate operations and transactions handling.
• Reliable, punctual, and flexible to work weekends and holidays.

Responsibilities

• Lead and support daily operations during assigned shifts, ensuring efficiency and quality.
• Supervise, assign tasks, and coach team members.
• Deliver excellent customer service by addressing questions and resolving issues.
• Promote and upsell memberships and premium services.
• Monitor equipment and wash processes; report issues as needed.
• Maintain a clean, safe, and organized facility; track sales and incidents.
• Support inventory needs and basic operations tracking.

Skills

Leadership

Communication

Customer service

Attention to detail

Reliability

Job description

WashU Car Wash is seeking a Shift Lead to oversee daily operations and support the team during shifts. This role focuses on maintaining efficiency, high-quality service, and a seamless customer experience in a fast-paced setting.

The position emphasizes leadership, training, and coordination to ensure smooth operation while promoting memberships and premium services. Flexible scheduling and on-site training are available.