Car Wash Shift Lead - Flexible Hours & Bonuses

WashU Carwash; Plainfield (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free car washes

Commission on memberships

Job summary

WashU Car Wash in Joliet, IL, is seeking an Entry-Level Shift Lead to oversee daily operations, guide a fast-paced team, and ensure top-notch customer service during shifts. No prior car wash experience is required, as on-site training is provided.

Roles offer part-time and full-time hours with potential for commissions and bonuses. The position emphasizes leadership, operational oversight, and maintaining safety and quality across the wash process.

Qualifications

• Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred
• Ability to work in a fast-paced, team-oriented environment while maintaining high service standards
• Customer-focused mindset with the ability to resolve issues professionally and efficiently
• Detail-oriented with the ability to manage operations and transactions accurately
• Reliable and punctual with flexibility to work weekends and holidays as needed
• Physically able to operate car wash equipment and perform general cleaning and maintenance tasks

Responsibilities

• Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
• Supervise, assign tasks, and provide coaching to team members
• Deliver excellent customer service by addressing questions, concerns, and resolving issues
• Promote and upsell memberships and premium services
• Monitor equipment and wash processes; report or address issues as needed
• Maintain a clean, safe, and organized facility
• Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs

Skills

Leadership

Customer service

Communication

Team coordination

Training staff

Job description

WashU Car Wash in Joliet, IL, is seeking an Entry-Level Shift Lead to oversee daily operations, guide a fast-paced team, and ensure top-notch customer service during shifts. No prior car wash experience is required, as on-site training is provided.

Roles offer part-time and full-time hours with potential for commissions and bonuses. The position emphasizes leadership, operational oversight, and maintaining safety and quality across the wash process.