Shift Lead, Car Wash - Flexible Hours & Bonuses

WashU Carwash; Berwyn (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Free car washes

Commission on memberships

Job summary

WashU Car Wash in Berwyn, IL is hiring an Assistant Manager to oversee daily operations and coach team members during shifts. The role emphasizes fast, friendly service and a high-quality car wash experience while upholding company standards.

You will monitor performance, handle customer inquiries, upsell memberships and premium services, and ensure a clean, safe facility. Training is provided on-site, with flexible full- or part-time schedules and opportunities to grow into leadership.

Qualifications

• Strong leadership, communication, and interpersonal skills; prior leadership or supervisory experience preferred.
• Ability to work in a fast-paced, team-oriented environment while maintaining high service standards.
• Customer-focused mindset with the ability to resolve issues professionally and efficiently.
• Detail-oriented with the ability to manage operations and transactions accurately.
• Reliable and punctual with flexibility to work weekends and holidays as needed.
• Physically able to operate car wash equipment and perform general cleaning tasks.

Responsibilities

• Lead and support daily operations during assigned shifts, ensuring efficiency and quality standards
• Supervise, assign tasks, and provide coaching to team members
• Deliver excellent customer service by addressing questions, concerns, and resolving issues
• Promote and upsell memberships and premium services
• Monitor equipment and wash processes; report or address issues as needed
• Maintain a clean, safe, and organized facility
• Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs

Skills

Leadership

Communication

Interpersonal skills

Customer service

Team supervision

Organizational skills

Job description

WashU Car Wash in Berwyn, IL is hiring an Assistant Manager to oversee daily operations and coach team members during shifts. The role emphasizes fast, friendly service and a high-quality car wash experience while upholding company standards.

You will monitor performance, handle customer inquiries, upsell memberships and premium services, and ensure a clean, safe facility. Training is provided on-site, with flexible full- or part-time schedules and opportunities to grow into leadership.