Shift Lead: Café Operations & Team Coach

Askar Brands; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Askar Brands is seeking a Shift Leader for our Dunkin' Donuts location in Florida. You will coach team members throughout the shift to ensure brand standards, prepare food and beverages, and deliver exceptional guest service.

You will set goals, assign tasks, schedule staff, manage cash handling, and provide timely feedback while upholding food safety and safety policies. Previous leadership in retail, restaurant or hospitality is preferred.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members
• Support the Restaurant Manager in meeting operational goals and execution
• Ensure Brand standards are met throughout shift including preparation of food and beverages
• Communicate shift priorities, goals and results to restaurant team members
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
• Support the training of restaurant team members as needed
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift
• Ensure Food Safety standards are met
• Manage Inventory throughout the shift
• Provide great guest service and coaches restaurant team members to do the same
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies

Skills

Fluent English

Job description

Askar Brands is seeking a Shift Leader for our Dunkin' Donuts location in Florida. You will coach team members throughout the shift to ensure brand standards, prepare food and beverages, and deliver exceptional guest service.

You will set goals, assign tasks, schedule staff, manage cash handling, and provide timely feedback while upholding food safety and safety policies. Previous leadership in retail, restaurant or hospitality is preferred.