Shift Lead: Barista Ops Master & Team Coach

Mic Glen; Poteau (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Mic Glen is seeking a dedicated Shift Lead to manage operations and lead the crew at our Poteau location. Responsibilities include overseeing shift duties, ensuring drink quality, and enhancing customer interactions. This role requires someone who can maintain team productivity and provide guidance during peak hours.

The ideal candidate will excel in communication and operational tasks, while demonstrating strong leadership qualities. Skills in creating uplifting interactions and maintaining awareness of shift dynamics are essential for this position.

Qualifications

• Ability to create uplifting interactions with customers and team.
• Ability to work outside in various weather conditions.
• Capable of lifting up to 50 lbs and standing for extended periods.

Responsibilities

• Manage operations and lead the on-shift crew.
• Ensure team productivity through delegation and reminders.
• Track cash tips and communicate with management about shift developments.

Skills

Genuine interactions

Operational awareness

Adaptability under stress

Customer interaction

Job description

Mic Glen is seeking a dedicated Shift Lead to manage operations and lead the crew at our Poteau location. Responsibilities include overseeing shift duties, ensuring drink quality, and enhancing customer interactions. This role requires someone who can maintain team productivity and provide guidance during peak hours.

The ideal candidate will excel in communication and operational tasks, while demonstrating strong leadership qualities. Skills in creating uplifting interactions and maintaining awareness of shift dynamics are essential for this position.