Shift Lead: Coffee Operations Master & Team Coach

Mic Glen; Brownsburg (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Mic Glen in Brownsburg, IN is looking for a committed Shift Lead who will proficiently manage all Brewista duties while ensuring optimal operational flow. This role involves overseeing daily operations, training the crew, and maintaining high standards in customer interaction.

The ideal candidate will adapt to challenges, engage with team members, and prioritize organizational goals to foster a productive work environment. Strong leadership skills and the ability to oversee multiple tasks seamlessly are essential.

Qualifications

• Ability to create and maintain genuine, uplifting interactions.
• Capacity to work with hot water, coffee, glass bottles, and dairy products.
• Ability to lift up to 50 lbs and work on feet for extended periods.

Responsibilities

• Lead and direct flow based on business demands.
• Track cash tips and communicate with management about developments.
• Train and develop the crew.

Skills

Customer interaction

Delegation

Recipe mastery

Team leadership

Tools

TouchPoint

Job description

Mic Glen in Brownsburg, IN is looking for a committed Shift Lead who will proficiently manage all Brewista duties while ensuring optimal operational flow. This role involves overseeing daily operations, training the crew, and maintaining high standards in customer interaction.

The ideal candidate will adapt to challenges, engage with team members, and prioritize organizational goals to foster a productive work environment. Strong leadership skills and the ability to oversee multiple tasks seamlessly are essential.